Privacy Policy

We collect necessary personal information when customers browse our website or complete purchase of smart temperature-controlled water cups and smart baby feeding bottle sets. The collected details mainly include contact name, delivery address, email address and order-related information submitted during checkout. We do not store complete credit card or payment credentials on our server, as all USD payment procedures are securely processed via authorized third-party payment service providers. We may also automatically gather basic browsing data including device type, website access path and page viewing records when users visit our product pages, and additional personal details will only be collected when users voluntarily submit consultation messages on our platform.

All collected personal information is used to smoothly fulfill core shopping service on our site. Primarily, we rely on customer’s address and contact details to arrange order picking and shipment within 1 to 3 working days and complete global delivery within the estimated 6 to 12-day transit cycle. The information also supports our 60-day return arrangement and subsequent refund processing that takes 5 to 10 working days after returned items are verified. Apart from order fulfillment, we may use valid email information to send product update notifications, new product launch alerts and exclusive promotional content related to our full lineup of smart temperature control drinkware, as well as to respond to customer’s product consultation requests and continuously optimize our website layout and product service system.

We never sell, rent or trade customers’ personal information to any irrelevant commercial parties for profitable purposes. Personal data will only be shared with limited authorized third-party partners under necessary business scenarios. Authorized global logistics partners receive recipient address information exclusively to arrange free worldwide parcel delivery for orders settled in USD, and certified payment processors obtain required transaction data to complete secure payment clearance. All our cooperative third-party service providers are bound by strict confidentiality obligations to safeguard user privacy and prohibited from misusing acquired personal details for extra commercial usage.

Our website utilizes standard cookie technology to enhance users’ browsing experience while shopping for smart temperature control cups and baby bottle sets. Cookies help record users’ browsing preferences, frequently viewed products and website operation habits to deliver customized content recommendation and streamline subsequent checkout experience. Customers hold full control over cookie settings via their own browser configuration tools and can choose to disable cookie functions at any time. Disabling cookies will not block core functions including product browsing and order submission but may disable personalized product suggestion features on our store page.

We adopt mainstream industry-level encryption and network security technologies to store and protect all collected personal information against unauthorized access, alteration, leakage or improper deletion. Internal information access permission is strictly restricted within our team; only designated staff responsible for order management and after-sales service can access related user data following job requirement principles, and we conduct regular security inspection on our data storage system to upgrade protective measures continuously.

Every registered customer reserves the right to check, revise incorrect personal details stored on our platform, or submit requests to erase their retained personal information when needed. If you need to exercise any of these personal data management rights or raise relevant inquiries about your privacy information, please follow the contact instruction below.

For all questions, suggestions or complaints concerning this Privacy Policy and personal data protection issues, please navigate to our dedicated Contact Us page to submit your message, where all official contact emails and communication channels are listed for your convenient correspondence.